Legal

Terms of Service

Effective date: 18 June 2026 · Last updated: 18 June 2026

These Terms of Service ("Terms") govern your access to and use of the Vizlet platform — including the mobile app, NFC smart cards, web dashboard, and websites (collectively, the "Service") — provided by RevApex AI Private Limited ("RevApex", "we", "us", or "our"). By creating an account or using the Service, you agree to these Terms.

Acceptance & eligibility
Accounts
The Service & NFC cards
Plans, billing & trials
Acceptable use
Your data & responsibilities
Third-party integrations
Intellectual property
Term & termination
Disclaimers
Limitation of liability
Indemnification
Governing law
Changes to these Terms
Contact

1. Acceptance & eligibility

You must be at least 16 years old and able to form a binding contract to use the Service. If you use the Service on behalf of an organisation, you represent that you are authorised to bind that organisation to these Terms, and "you" refers to that organisation.

2. Accounts

You are responsible for the information you provide, for maintaining the confidentiality of your credentials, and for all activity under your account. Notify us promptly at hello@vizlet.io of any unauthorised use. We may suspend accounts that pose a security risk or violate these Terms.

3. The Service & NFC cards

Vizlet captures contacts via NFC smart cards or QR codes, enriches them with business context and a lead score, and (at your direction) syncs them to your CRM. NFC cards are physical products tied to your subscription. Card customisation, manufacturing, and delivery may be charged separately at checkout. Risk of loss for shipped cards passes to you on delivery. We may update, add, or remove features over time.

4. Plans, billing & trials

Subscriptions: paid plans (e.g., Solo, Team, Enterprise) are billed in advance on a monthly or annual cycle and renew automatically until cancelled.
Free trials: trials are provided without charge for the stated period; unless you cancel before the trial ends, your plan converts to a paid subscription.
Taxes: fees are exclusive of applicable taxes (e.g., GST), which you are responsible for.
Changes & cancellation: you can change or cancel your plan from the dashboard; cancellation takes effect at the end of the current billing period. Except where required by law, fees already paid are non-refundable.
Non-payment: we may suspend or downgrade the Service if fees are overdue.

5. Acceptable use

You agree not to:

Use the Service to capture, enrich, or contact individuals in violation of applicable privacy, marketing, or anti-spam laws;
Upload unlawful, infringing, or harmful content, or data you have no right to process;
Reverse engineer, scrape, overload, or attempt to gain unauthorised access to the Service;
Resell or sublicense the Service without our written consent, or use it to build a competing product;
Misrepresent your identity or use the Service for fraudulent or deceptive purposes.

You are solely responsible for ensuring that your use of captured and enriched contact data — including outreach to those contacts — complies with all laws applicable to you and the contacts, and with any notice or consent requirements.

6. Your data & responsibilities

As between you and RevApex, you retain ownership of the contact and account data you submit or capture ("Customer Data"). You grant us a limited licence to host, process, and transmit Customer Data solely to provide, secure, and improve the Service, including performing enrichment and CRM sync. You are responsible for the accuracy and lawfulness of Customer Data and for having the necessary rights and bases to process it. Our handling of personal data is described in our Privacy Policy.

7. Third-party integrations

The Service integrates with third-party products such as Salesforce, HubSpot, Zoho CRM, and Bigin via OAuth. Your use of those products is governed by their own terms, and we are not responsible for third-party services. You can connect or disconnect integrations at any time. Third-party trademarks are the property of their respective owners and are used for identification only.

8. Intellectual property

The Service, including its software, design, and content (excluding Customer Data), is owned by RevApex and protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription. Feedback you provide may be used by us without restriction or obligation.

9. Term & termination

These Terms apply while you use the Service. You may stop using and close your account at any time. We may suspend or terminate access for material breach, non-payment, legal reasons, or risk to the Service. On termination, your right to use the Service ends; we will make Customer Data available for export for a limited period and then delete or anonymise it as described in the Privacy Policy, unless retention is legally required. Sections that by their nature should survive (e.g., 6, 8, 10–13) survive termination.

10. Disclaimers

The Service is provided "as is" and "as available." To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that enrichment results, lead scores, or CRM syncs will be uninterrupted, error-free, complete, or accurate. Enrichment and lead scores are informational aids, not guarantees of outcomes.

11. Limitation of liability

To the maximum extent permitted by law, RevApex and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, data, or goodwill. Our total aggregate liability arising out of or relating to the Service will not exceed the amounts you paid to us for the Service in the twelve (12) months preceding the event giving rise to the claim.

12. Indemnification

You agree to defend, indemnify, and hold harmless RevApex and its affiliates from claims, damages, and expenses (including reasonable legal fees) arising from your Customer Data, your use of the Service, or your breach of these Terms or of applicable law.

13. Governing law

These Terms are governed by the laws of India, without regard to conflict-of-laws rules. Subject to applicable law, the courts located in Bhubaneswar, Odisha, India will have exclusive jurisdiction over disputes arising out of or relating to these Terms or the Service.

14. Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date above and, where appropriate, notify you through the Service. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

15. Contact

Email: hello@vizlet.io · +91 8763148112
RevApex AI Private Limited · CIN: U62020OD2026PTC053899 · Bhubaneswar, Odisha, India

This document is provided for general information and does not constitute legal advice. We recommend reviewing it with qualified counsel before relying on it for compliance.